Privacy Policy

Effective date: November 11, 2026
Last updated: November 11, 2026

This Privacy Policy explains how FoxTrot Aviation Services, LLC (“FoxTrot,” “we,” “us”) collects, uses, and shares personal information through foxtrotaviation.com (the “Site”), our contact and service request forms, and our job application process.

FoxTrot provides aircraft cleaning, detailing, MRO support, and facility services to businesses. We do not sell products to consumers through this Site, and we do not run contests, sweepstakes, or user accounts.

Information We Collect

Information you give us

Contact and service request forms. When you contact us through the Site, we collect your name, email address, phone number, company, job title, home airport code, the service you are interested in, and the contents of your message.

Email and phone. If you email or call us, we collect the contact details and information you choose to share.

Job applications. Applications for open positions are submitted through Paylocity, our third-party applicant tracking provider. Paylocity collects the information you provide in your application, such as your name, contact details, work history, and resume. FoxTrot receives and reviews this information to evaluate your application.

Information collected automatically

When you visit the Site, our servers and analytics tools automatically collect technical information. This includes your IP address, browser type and version, device type, pages visited, referring website, the date and time of your visit, and time spent on each page. We collect this through server logs, cookies, and similar technologies described in “Cookies and Analytics” below.

How We Use Information

We use personal information to:

• Respond to inquiries and service requests, prepare proposals, and communicate with current and prospective clients
• Evaluate job applications and communicate with applicants
• Operate, maintain, secure, and improve the Site
• Understand how visitors use the Site, such as which pages are viewed most, through analytics
• Send occasional business updates to contacts who have asked to receive them, with an option to opt out at any time
• Comply with legal obligations, resolve disputes, and enforce our agreements
• Detect and prevent fraud, spam, and security incidents

Cookies and Analytics

Cookies are small files stored on your device that help a website work and measure how it is used.

Google Tag Manager. We use Google Tag Manager to manage the analytics and measurement tags on the Site. Tag Manager itself does not collect personal information, but it loads the tools listed below.

Google Analytics. We use Google Analytics to understand how visitors find and use the Site. Google Analytics uses cookies to collect information such as pages viewed, time on site, approximate location based on IP address, and device and browser type. Google processes this information under its own privacy policy. You can learn how Google uses data from sites that use its services here.

Site performance. We use NitroPack to speed up page loading. It may set technical cookies needed to deliver optimized pages.

Your cookie choices

• Browser settings. Most browsers let you block or delete cookies. Blocking cookies may affect how some parts of the Site work.
• Google Analytics opt-out. You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.
• Opt-out signals. [Confirm with counsel: state whether the Site honors Global Privacy Control or Do Not Track signals.]

Third-Party Services

We use the following service providers. Each processes information only to provide services to us.

Google Tag Manager and Google Analytics provide Site analytics and receive usage data, IP address, and device and browser details. Google Privacy Policy

Paylocity handles job applications and applicant tracking and receives the information you submit when applying. Applications are also governed by Paylocity’s Privacy Policy. FoxTrot controls how application information is used for hiring decisions.

NitroPack provides page speed and caching and receives technical request data such as IP address. NitroPack Privacy Policy

[Website host] hosts the Site and its form submissions. [Privacy policy link]

External links. The Site links to our Instagram and LinkedIn pages and to our merchandise store at foxtrotaviationshop.com. Those sites have their own privacy practices, and this policy does not apply to them.

How We Share Information

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

We share personal information only with:

• Service providers that help us run the Site, process applications, and operate our business, such as those listed above.
• Our affiliates and personnel who need it to respond to your request or evaluate your application.
• Legal and safety recipients, such as courts, regulators, or law enforcement, when required by law or to protect our rights, property, or safety.
• A successor business if FoxTrot is involved in a merger, acquisition, or sale of assets, subject to this policy.

Retention and Security

We keep personal information only as long as needed for the purposes described in this policy, or as required by law.

• Inquiries and client contacts: kept for the duration of our business relationship and [X years] afterward.
• Job applications: kept for [X years] after the hiring decision, or longer where employment law requires.
• Analytics data: kept for [X months] under our Google Analytics retention setting.

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as required by law.

Your Choices and Rights

You can choose not to give us personal information, though we may then be unable to respond to your request or consider your application.

You may ask us to:

• Tell you what personal information we hold about you
• Correct information that is inaccurate or out of date
• Delete your personal information, subject to legal exceptions
• Stop sending you business updates, using the unsubscribe link in any email or by contacting us

Residents of some U.S. states, including California, have additional rights under state privacy laws, such as the right to know, delete, correct, and opt out of the sale or sharing of personal information.

To make a request, email or call us using the details in “Contact Us” below. We will verify your identity before acting on a request and respond within the time required by law. You may use an authorized agent where the law allows. We will not discriminate against you for exercising your rights.

Children’s Privacy

The Site is intended for businesses and job applicants, not children. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

Changes to This Policy

We may update this policy as our services, tools, or legal requirements change. When we do, we will post the updated policy here and change the “Last updated” date at the top. If a change materially affects how we use personal information, we will provide notice as required by law.

Contact Us

For questions about this policy or to make a privacy request, contact us:

Email: info@foxtrotaviation.com
Phone: (330) 818-5772
Mail: FoxTrot Aviation Services, LLC
Attn: Privacy
5430 South Hangar Lane, Building 18
North Canton, OH 44720